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Cake day: November 1st, 2023

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  • Connect it to another PC and test it. Does it have the same issues? If not then the drive is probably fine, the issue is your PC, perhaps the USB ports were damaged from the spill.

    The suggestion to remove the drive from the case may work, or may not. In the past external drives were just internal drives connected to a USB adapter inside the case. Pull the drive and you have a regular SATA drive you can connect internally. Now though many of those drives are NOT regular SATA drives. Where you’d normally have the SATA cable and power connections is a USB adapter soldered to the drive instead.




  • There are a number of ways to restrict access but none are going to be bulletproof.

    Mentioned previously are two apps that will restore the PC to a known good status every time it’s rebooted. Deepfreeze is a paid app, Reboot Restore RX is freeware. I believe that for both the saving of documents is not preserved. So pictures, docs, etc. saved after the last reboot will be lost when the PC is rebooted.

    You can take an image of the drive with several free programs and then restore that manually. Same issue though, anything saved after the image is taken will be lost.

    In both cases saving docs, pictures, etc. to an external drive may solve that issue as the software will probably only restore the main drive. Malware can infect the external drive but most will not.

    Teamviewer is a paid program for remote access that is made available for personal use for free. I install it on every PC I’m asked to support. That however requires the client to start it at the remote location and give you a password. It can be set up for unattended access, which gives you unrestricted access to their PC. That requires a high level of trust and not anything I’d recommend.

    I support a number of elderly users myself and I invest the time to educate them on basic security. (If you didn’t initiate the call, don’t trust it. Never click on links in email without verifying them, “Judy, did you send me a link?”, etc). I get emails/text asking “what is this, is it safe?” for common program updates and similar but I’d rather that than cleaning out an infection.


  • A clean install is your only option. Here’s an article that gives a step by step on how to do it: How to Reinstall Windows 10

    You create the installation USB by using a clean PC, not yours, and downloading and running the Media Installation Tool to create a USB you’ll use to boot your PC.

    Step #8 is important, deleting the existing partitions. While it’s technically possible for an infection to survive this process it’s extremely unlikely, 99.9% will be nuked by this.

    This means you have to reinstall all your programs, nothing on that drive will survive this. Also do a scan of that USB you saved your personal files on in case the malware attached itself to it.