I tried to watch a film for free and I think I clicked on a dodgy website. I think the website downloaded what I believe to be a virus. I tried to factory reset after putting all my important files on a memory stick. Now it’s saying this (see photos)

Does anyone know if I’m ok to use my computer still? If not why? Thanks.

https://ibb.co/7QJy2DR https://ibb.co/Hd3Pwqy https://ibb.co/Lr2nhzQ

  • Remo_253@alien.topB
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    1 year ago

    A clean install is your only option. Here’s an article that gives a step by step on how to do it: How to Reinstall Windows 10

    You create the installation USB by using a clean PC, not yours, and downloading and running the Media Installation Tool to create a USB you’ll use to boot your PC.

    Step #8 is important, deleting the existing partitions. While it’s technically possible for an infection to survive this process it’s extremely unlikely, 99.9% will be nuked by this.

    This means you have to reinstall all your programs, nothing on that drive will survive this. Also do a scan of that USB you saved your personal files on in case the malware attached itself to it.