• svengali05@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    You must contact the seller and ask him to transfer the license to your steinberg account.

  • Im_A_MechanicalMan@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    If the software wasn’t explicitly mentioned in the used item for sale ad, then don’t expect you’re getting it. Just because the product originally came bundled with the software doesn’t mean the current seller is offering it for sale with the hardware you’re buying.

  • RhythmHolicMusic@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    Officially, the seller must ensure that the scope of delivery is complete.

    However, contact support and provide them with the invoice (or other suitable proof of purchase) and you will receive the codes.

    If you use e-mail support, please note that Cubase 13 has recently been released. The response may take 1-2 weeks. They have an in-house support team. Competent, but quickly overwhelmed.