So you are worried because you saw a window with a bing search you didn’t remember making? It easily could have been a mistype or misclick in the taskbar search. I think you’re over thinking this.

Dude nothing that you’re saying makes sense

In the future back things up. There is two, two is one, one is none. One copy = guaranteed loss

How long have you had the number? It is possible someone had it before you, used cash app, and now can’t get in.

You should reinstall windows from a usb drive. It will clear everything out, resetting doesn’t do the full job. Keep in mind this will delete all data on the computer

So first off, this could be a scam. Not sure how, but you’re right to be skeptical.

Email is very old. Older than the internet. It wasn’t designed with security or authentication in mind. Those things have been bolted on over the decades. My point is that I can make my email say it came from any email address. But that bolted on security is going to flag it as a spoof. So someone spoofed your email address and got an auto reply back. That auto reply went to you, because the email listed your email as the return address, as it was spoofed.

So it is nothing you did and nothing you can do about it, and no cause for concern.

This is a bad idea. If your company faces a lawsuit for example, and your work stuff is brought into discovery, they’ll take the whole host machine and all your personal data with it.

Is it technically possible? Absolutely. And you seem to be a very smart user for thinking of it ;)

But trust me, don’t mess with your work computer. Let your IT do the work on it. If you virtualize it, and something goes wrong, you call IT for help, they’re not going to want to touch your personal computer. And any issues you create they won’t be equipped to handle.

Additionally, depending on your type of business, there are likely regulatory requirements that you may be violating by simply having that data on your personal disk. For example, names / addresses / phone numbers can be considered sensitive information depending on where you’re located.

Thanks for the screenshots. How long ago did you reinstall windows? Usually when I do a fresh install it pegs the cpu for about 4 hours of usage while it does all the fun… windows-y stuff like updates and indexing. Although that screenshot shows task manager taking a fair amount of resources.

Just wanted to say, this is a great example of how to ask for help with a technical issue. I think the others have done a good job giving you next steps but thank you for posting logs and error codes. You will make your IT people at work happy doing things like this :)

I’m going to recommend going nuclear.

Get a thumb drive, make a windows 11 bootable drive out of it, boot the computer off that, and reinstall windows.

My reasoning is that you’ve done good detective work, identified the symptoms, and found out there is an issue. I agree with your findings and conclusions about them.

Thing is, this could be anything at this point. The only 99% sure way to fix this is blowing it all away and starting over.

Make sure you have backups of your files. You will be deleting EVERYTHING off the computer.

I am going to need some clarification.

1. Chronologically, what happens when you press the power button to turn it on. From clicking the button to where it gets stuck. Describe each screen you see and reply to my comment here.

2. Do you have backups of your data on the computer? If not, and if you can’t lose what is on there, then this will be a lot more complicated.

Let me know the answers to these questions and I’ll help as best I can.

All right, so here is what I’ll recommend. Make a new email, new Facebook, new instagram, new everything. For your bank / job / school change your email address to your new one (if not managed by your institution.) Make these new accounts on a friend’s computer.

Next, factory reset the phone and your computer. You will need a usb stick for the computer and you will need to reinstall windows on it. Look up how to do it, it isn’t hard.

Basically, consider your current accounts ruined, your current OS installations dead, and start from scratch.

This may seem extreme, but from what I’ve read here I don’t think the right way to fix this is by manually hunting down the hack and plugging the hole. That will take too long, and frankly, not to be offensive, but I can tell you’re not the most tech savvy. Going nuclear is the only way you’re going to know you’re safe.

Man oh man, Wi-Fi is an arcane, dark, and hardly understood art of radio waves, materials science, and of course IP networking. Really, it will be hard to give you good advice without a site survey. I have fixed WiFi professionally for companies more than a few times over my life. So I’m going to give you some pointers on how you can go about discovering the issue. Don’t worry, it isn’t too technical, just common sense is needed :)

1. Connect your phone to the same WiFi network as the PlayStation. Stand next to the PlayStation. Run a speed test on your phone, and the PlayStation.

2. If there is a difference, like the phone is much faster, then the issue probably lies with the PlayStation / TV. If this is the case let me know and I can walk you through next steps.

3. If there is no difference, then the Wi-Fi signal isn’t strong enough there. A fix for that would be a Ethernet to power line adapter connected to a Wi-Fi repeater. Easy things to google and find cheap.