Hello everyone,
My HP ProBook 650 G2 can’t update to windows 11, windows update show that it’s doesn’t have the minimum configuration for updates, and to check the window integrity tool.
But when checked in this tool, it confirm that everything is ok and it’s supported on W11.
Do you have any ideas why ? Do you know where to have more information, maybe log or something?
Thank you
Check BIOS settings for Secure Boot and Boot method - ie UEFI vs Legacy. No legacy boot for Win11.
Boot method is UEFI and secure boot is enable
OK. How about TPM?
Have you dumped the windows temp update file? Do you have enough drive space? Is the clock right in the BIOS and window?
I’m trying to clean up the temp file en Yep, 70gb available in the drive I will check the BIOS clock, I didn’t know that it could be an issue
I’m trying to clean up the temp file
I am not talking about temp files.
I am talking about windows update folder. Below is the path it is hidden so you will need to change the attributes.
C:\windows\software distribution\downloads.
Done, everything cleaned, but it didn’t solve the problem
I believe the probook 650 G2 has either a 6th or 7th Gen Intel CPU. These are not officially supported for Win 11. The cut off was the 8th Gen Intel CPU. There are ways to install it, but like I said, Microsoft does not officially support it.
Just checked, it’s an 8th gen so it should be ok