When playing games I am getting random black screen crashes where the computer becomes unresponsive, but the sound continues to work. The screen stays black until I manually restart the computer. I’ve only managed to get a single dump file from waiting for the PC to restart itself which never showed a BSOD.

This issue started fairly recently across multiple games so I don’t think it is because of a specific game. My GPU drivers are also up to date.

BlueScreenView mentions ntoskrnl.exe with bug check code 0x00000133

Dump file: https://www.mediafire.com/file/6y87x4g2jxlyvyz/111823-9093-01.dmp/file

  • cwsink@alien.topB
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    1 year ago

    Assuming the BIOS settings menus are stable (not freezing or showing text/graphics glitches) I’d recommend first updating to the latest BIOS for your motherboard from here. Then see if you can reproduce the problem.

    Please make any new dump files available for comparison if the crashes continue. The more dump files we can look at the better so if you need to wait for the system to eventually restart itself, I’d recommend doing so.

    I’d also check to see if the folder C:\Windows\LiveKernelReports exists. If so, see if there are any dump files in it or its subdirectories.

      • cwsink@alien.topB
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        1 year ago

        Please try updating to the latest BIOS for your motherboard. Such updates can be very important for stability/compatibility/performance. I’ve seen BIOS updates fix so many issues it’s one of the first things I do on a system I’m troubleshooting.