When playing games I am getting random black screen crashes where the computer becomes unresponsive, but the sound continues to work. The screen stays black until I manually restart the computer. I’ve only managed to get a single dump file from waiting for the PC to restart itself which never showed a BSOD.
This issue started fairly recently across multiple games so I don’t think it is because of a specific game. My GPU drivers are also up to date.
BlueScreenView mentions ntoskrnl.exe with bug check code 0x00000133
Dump file: https://www.mediafire.com/file/6y87x4g2jxlyvyz/111823-9093-01.dmp/file
Assuming the BIOS settings menus are stable (not freezing or showing text/graphics glitches) I’d recommend first updating to the latest BIOS for your motherboard from here. Then see if you can reproduce the problem.
Please make any new dump files available for comparison if the crashes continue. The more dump files we can look at the better so if you need to wait for the system to eventually restart itself, I’d recommend doing so.
I’d also check to see if the folder C:\Windows\LiveKernelReports exists. If so, see if there are any dump files in it or its subdirectories.
There was several .dmp files in LiveKernelReports\WATCHDOG as well as one in the top level LiveKernelReports, but it is 9G in size so I am unable to share it.
Here it the dmp files in the WATCHDOG directory: https://www.mediafire.com/folder/zw86lh6ve3wij/LiveKernalReports
Please try updating to the latest BIOS for your motherboard. Such updates can be very important for stability/compatibility/performance. I’ve seen BIOS updates fix so many issues it’s one of the first things I do on a system I’m troubleshooting.
I have exactly the same problem, but there’s nothing in WATCHDOG folder or subfolder, I’ll try to update my MB bios but just did that when I updated to intel 13th gen, so I’ll se what bios are we on RN. Also I had this problem with 3 windows installs, so I thought it’s driver sided, but now I’m just unsure. Please update when you can. Also if anyone knows how to get a dump file so someone can check it and tell me if it’s something else cuz I’m going nuts
Updating my BIOS did not fix the issue unfortunately.
What was your 4090 edition? I also use a 4090, so I hope that’s not the issue but it can be a faulty driver that has something to do with 4090 or a verision of it.