Bought a brand new G907 from Microcenter. I can play games like DBD and indie games but other games like Diablo 4, Slime Rancher 2, and Teardown are all giving me black screens. When I took it to Microcenter to show them they were able to pull them up flawlessly. They suggested to try a new outlet at the home as the computer may not be getting enough power but that turned out to not be the case. Any suggestions? All drivers have been updated.
You must log in or register to comment.
How exactly did that turn out not to be the case?
If a device works correctly in one location and not the other, then the issue is the location and not the device.
Could be that the house has wiring problems and is not providing enough power to any outlet. Could also be some other environmental factor like heat/airflow.
If it works at the store, then it is not the hardware, drivers, configuration, or software. Does it work at a friend/family house? Are you plugging it directly into the wall, or a power strip or extension cord? What did you do to convince you the problem is not the outlet(s)?