As the title says! They take days/weeks to answer a tickets when they do which isn’t even half the time! They only answer fast if you pretend you don’t have the product and is interested in getting it but you have that one question…existing and loyal customers can do one basically
Always been prompt for me but I’d imagine they are swamped at the moment with the new release recently…
Hope you get whatever it is sorted though… ✌🏾