Revelator007@alien.topBtoTech Support•Friend temporarily fell for a tech support scam, had someone remotely access his laptop. How much damage could be done?English
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1 year agoI am retired Navy IT. I agree that your system was compromised without you knowing. They showed you one instance of then working, while another instance was manipulating your system without your knowledge.
You need to clear out your system, and acquire a holistic security system for your system. When configured correctly, it will block any unauthorized instances, and let you know they were attempted.
Be careful out there. Always go to the official site of any company; do not click the link provided!!! It will save you a lot of hassle!!
Something that works on any hard drive, and allows you to set up a hash to completely overwrite the hard drive where you will have to install a new OS is Acronis. It is a backup software that also allows you to fully scrub a hard drive!! It is almost impossible to recover every bit of data. If a person did run recovery, they would get gobbledygook.
As a reference: I am a retired IT. I have used this extensively.