Hi, I’m getting kinda desperate with this. I’ve been experiencing freezes, followed by 5 sec black screens. Checking the event viewer, it shows 3 to 5 errors with the same description:

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local
computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event
Device\Video3
Error occurred on GPUID: 800
The message resource is present but the message was not found in the message table

It also comes with an event in the Reliability History that says Live Kernel Event 141.

PC was built 3 years ago with new parts and I haven’t had any problem with it until now. It had a clean windows install 4 months ago. The problem started nov 17th, happening only once every three days or so. But these days I’ve been having this problem daily.

I’ve seen it happens mostly when I’m using Premiere Pro (not rendering, just editing), but I can’t say it hasn’t happened on other circumstances. I’ve also noticed the error doesn’t happen on high load. It might happen on medium, low load or even idle.

My PC:

Ryzen 5 3600x

STRIX 2070S 8GB

ASUS STRIX B450-F

32GB G-SKILL TRIDENT Z DDR4 3200MHZ

650W PSU

Dual LG monitors: 27" QHD 144hz (displayport) and 24" FHD 60hz (hdmi)

Things I tried:

I had the last nvidia driver installed, 546.17. Freezes and black screens started with this driver. I used DDU in safe mode, and installed driver 537.58, which apparently works perfect for most people. The issue still persists for me.

Uninstalled armoury crate, as I’ve seen it’s been part of the issue for some people that have the same error. It didn’t solve anything for me, tho.

I’ve used AIDA64 stress test (cpu, gpu, memory, disks) as I was trying to reproduce the issue. No luck, everything would work flawlessly.

I’ve used FURMARK, 3DMARK stress tests, too. Couldn’t reproduce the issue. No crashes, black screens or anything. It just works fine.

I’ve exported 40 min long FHD videos on Premiere with no errors.

Last time it happened, I was editing a video on Premiere Pro. I just hit “Ctrl + M” to go to the export section (exporting doesn’t start right away, I still need to click a few more buttons) and that was enough to freeze the cursor and get a black screen and the nvlddmkm error. PC load was not high. I think it was 50% RAM and 50% CPU.

I think it’s worth pointing that I am NOT ABLE to reproduce the issue manually. It just happens all of a sudden.

Thank you all in advance!

  • OkMany3232@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    Use hardware health monitoring software. Third party, popular ones are hwmonitor, hwinfo, and openhardware monitor ( make sure you enable logging).