Idk what happened, my pc just goes black screen and a flashing taskbar after factory reset I rlly need help I can’t do anything at all I can just open task manager and a couple other stuff. Anyone please help ifs been like this for a month
The Factory Reset feature in Windows 10 and 11 is very very flawed and is not recommended by /r/techsupport. Do not use this feature.
It often breaks with “user profile” errors or being stuck on a blue loading screen. This is because PCs load software differently than phones or tablets. Instead of a reset, Windows on a PC can be reinstalled with a Windows install USB drive. You can make this yourself.
You will need:
- an 8GB or larger USB drive
- this drive will be erased in the process!
- a working Windows PC with administrator rights
- the Windows Media Creation Tool
Use the Media Creation Tool to create a Windows install USB drive. Disconnect all other USB drives from the computer first, and be very careful which drive letter you select (use File Explorer to confirm) then follow the prompts in the app.
You will need to start or “boot” your computer from the USB drive. The menu may show a message with the button to press, otherwise try the F2, F10, F11, or Del keys. The USB drive should be listed.
We have a full guide for reinstall Windows on our wiki here.
This is an automated reply. Some sections may not be relevant to your specific issue.
- an 8GB or larger USB drive