I’m trying to use my surface for homework but it won’t charge even though the light is on. What do I do?
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Ensure the charging port and connector are clean and free of debris. Try a different power outlet or a different Surface charger if available. If the issue persists, a reset by holding down the power button for 30 seconds may help. If none of these work, it might be a hardware issue requiring professional assistance.
How old is it? Usually batteries have to be changed around 3 to 5 years