Hello friends,

My mom panicked and called a 1-888 number where an Indian man with an unremarkably American name convinced her to install a remote software. My mom started to get suspicious and woke me up when he started asking for bank info. I’m not too sure what he did when he got remote access, but I ran RKILL, Malware Bytes w/ Rootscan kit scan, and ADWCleaner8 . My mom alerted her banks and our phone provider, but aside from activating 2fa and resetting her bank passwords is there anything else I should get her to do? Any way to educate her on what links are safe to click and such?

  • FurionTheAvaricious@alien.topBEnglish
    1·
    1 year ago

    Honestly just teach her to ignore absolutely everyone with an Indian accent and she’ll be fine. Those scammers have honestly made me start hating Indians with a passion. I heard they don’t even have toilets they just all defecate in public streets.

    • JOHNNYB2K15@alien.top
      BEnglish
      1·
      1 year ago

      Well, there’s no need to indicate bigotry. A simple “if you have any issues, turn it off an on, then call me” works too :)

    • techsupport-ModTeam@alien.topBEnglish
      1·
      1 year ago

      1: Please Read all of our Rules

      We have removed your post/comment for violating our rules. Please re-read the rules prior to posting again.

      Rules can be found on the wiki here.

      If you were banned then you may follow our appeal process here

      12: No spam, trolling, insults, jokes, threats of self-harm, or posts unrelated to Tech Support

      Posts and comments containing (but not limited to) the following will be removed:
      blog spam, link spam, referral spam, joke responses, memes, novelty accounts, trolling, unethical behavior, and personal insults.

      Posts not containing a tech support issue will be removed. Off-topic comments will be removed. Please stick to the issue being addressed in the post. Use common sense.

      If, after reading the subreddit rules, you believe that this was done in error, feel free to message the moderation team

      Thanks!

      -Mod Team