Hello friends,

My mom panicked and called a 1-888 number where an Indian man with an unremarkably American name convinced her to install a remote software. My mom started to get suspicious and woke me up when he started asking for bank info. I’m not too sure what he did when he got remote access, but I ran RKILL, Malware Bytes w/ Rootscan kit scan, and ADWCleaner8 . My mom alerted her banks and our phone provider, but aside from activating 2fa and resetting her bank passwords is there anything else I should get her to do? Any way to educate her on what links are safe to click and such?

  • brandonw00@alien.topB
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    1 year ago

    Move your parents over to Windows 11 S. My mom almost fell for this scam but because she had Win 11 S the scammers couldn’t install the remote software to get access to her computer. We can try to teach people about scams until we’re blue in the face but they’ll still fall for them. Your parents aren’t power users, they just need a browser to look at Facebook and email. Put them on Win 11 S and all your problems go away.