I hope the title is baity enough. I bought a Zenbook S 13 Flip OLED (UP5302ZA) purely for work purposes. Since day 1, everything has simply been lagging and the experience is very frustrating.

Initially, everything that used hardware acceleration froze or crashed, e.g. the browser when watching videos. I was able to solve this after a few weeks by installing ALL drivers for my model twice on the ASUS website.

Now I “only” have the problem that everything that is based on audio or video in any way causes massive lags. Just being in a teams, skype or discord call is enough. It gets even worse when I turn on my camera or I or someone else shares their screen.
During these lags it feels like the laptop is totally dying and I don’t understand anyone, just like no one understands me. Everything hangs and every sound feels distorted and brittle.
I don’t use the laptop for gaming but have now downloaded minecraft to force and record the problem: WATCH VIDEO HERE
What can I do? $2000 and I can’t even join ms teams calls at work…

Additional information: CPU, RAM and GPU are not necessarily spiking at these moments. I don’t have any background programs running either. As I said, this has been happening since day 1 when nothing was installed.