It says a android/spyagent.bts
Which is mallard. My sis just losted money in cryto scam. The money was drained from this website. She had never shares her pw. And she withdraw the money but instead it was canceled and taken out like she did. Now I installed this McAfee app and scan it. We found this threat. Please help
Crypto is a scam itself, so you were scammed while being scammed.
Not mallard. Its malware
We can’t help you recover the cryptocurrency unfortunately. The whole point of it is that it’s untraceable. The only advice I can offer here is to ignore anyone claiming that they offer recovery services. They’re also scams.
You need to do a complete factory reset on all suspicious devices.
After that, take it easy. Take a day off work. Go for a walk. Something therapeutic.
They knew that she was putting money in bank and kept talking to her.
And asking when she’ll deposit the money. It was the next week of that .this spyagent was installed. She didn’t even have her security app set up.
Deinstall Mc Affee that’s the worst program known to mankind.
Just factory reset the phone and you’re fine.
Crypto is a scam, never mess with it again under any circumstance. And just look up how to do a full factory reset on the affected PC, that will guarantee to remove any malware. And make sure your sister is ok, a lot of people lose their mind after losing that amount of money